Terms and Conditions


This contract describes the general terms and conditions (hereinafter only "TERMS AND CONDITIONS") applicable to the use of the contents and products and services offered through the site https://xquendahotel.com (hereinafter, "WEBSITE"), which is owned by Quinta Caracol SA de CV (hereinafter, “HOLDER”) who has an address established in Oaxaca at the following address:


Lambada Road without number Manzana 8, Lot 2, Sector P, P Chahue, 70989, Santa María Huatulco, Oaxaca.


Any person who wishes to access or make use of the site or the services offered therein may do so subject to these TERMS AND CONDITIONS, as well as to the policies and principles incorporated in this document. In any case, any person who does not accept these terms and conditions, must refrain from using the WEBSITE and / or purchase the products and services that may be offered.




 The purpose of these TERMS AND CONDITIONS is to regulate the access and use of the WEBSITE, understanding by this any content, product or service that is available to the general public within the domain:



THE HOLDER reserves the right to modify at any time and without prior notice, the presentation, the contents, the functionality, the products, the services and the configuration that could be contained in the WEBSITE, in this sense, the USER recognizes and You agree that Quinta Caracol SA de CV may at any time interrupt, deactivate or cancel any of the elements that make up the WEBSITE or access to them.


Access to the WEBSITE by the USER is free and, as a rule, is free without the USER having to provide a consideration to be able to enjoy it, except in relation to the cost of the internet connection provided by the provider of this type of services that the same USER would have hired.


The access to part of the contents and services of the WEBSITE may be made prior subscription or prior registration of the USER.


The WEBSITE is aimed at all types of people, regardless of their age.


It is made known to the USER that the OWNER may administer or manage the WEBSITE directly or through a third party, which does not modify in any sense what is established in these TERMS AND CONDITIONS.




The access or use of the WEBSITE, confers the condition of USER of the WEBSITE so it will be subject to these TERMS AND CONDITIONS, as well as its subsequent modifications, without prejudice to the application of the applicable legislation, therefore, they will have by accepted from the moment the WEB SITE is accessed. Given the relevance of the above, it is recommended that the USER review the updates made to these TERMS AND CONDITIONS.


It is the responsibility of the USER to use the WEBSITE according to the way in which it was designed, in this sense, the use of any type of software that automates the interaction or download of the contents or services provided through the WEBSITE is prohibited. In addition, the USER undertakes to use the information, content or services offered through the WEBSITE in a lawful manner, without contravening the provisions of these TERMS AND CONDITIONS, morality or public order and will refrain from performing any act that may assume an affectation to the rights of third parties or otherwise impair the functioning of the WEBSITE.


Likewise, the USER undertakes to provide lawful and truthful information on the forms enabled on the WEBSITE, in which the user has to provide certain data or information for access to some content, product or service offered by the WEBSITE itself. . In any case, the USER will immediately notify the HOLDER of any event that may lead to the misuse of the information recorded in such forms such as theft, loss or unauthorized access to accounts and / or passwords, in order to proceed Upon immediate cancellation.


The only access to the WEBSITE does not imply the establishment of any type of relationship between the OWNER and the USER.




The OWNER does not guarantee in any way the continuity and availability of the contents, products or services offered through the WEBSITE, however, the OWNER will take the actions according to his possibilities to allow him to maintain the proper functioning of the WEBSITE, without this assuming any responsibility on the part of THE HOLDER.


In the same way THE HOLDER will not be responsible or guarantee that the content or software that can be accessed through the WEBSITE, is free from errors, malicious software or that can cause any damage at the level of software or hardware on the computer through of which the USER accesses the WEBSITE.


The HOLDER is not responsible for any damages that may be caused by improper use of the WEBSITE. In no case THE HOLDER will be responsible for the losses, damages or damages of any kind that arise from the only access or use of the WEBSITE.




In accordance with the provisions of Mexican legislation, the HOLDER undertakes to adopt the necessary measures that are within its reach to ensure the privacy of the personal data collected in a way that guarantees its security, its alteration, loss or non-treatment is avoided. authorized.


In addition, in order to comply with those established in Mexican legislation, all personal data that is collected through the WEBSITE will be treated in accordance with the principles of legality, quality, purpose, loyalty and responsibility. All processing of personal data will be subject to the consent of its owner. In any case, the use of financial or property data will require the express authorization of its owners, however, this may be done through the WEBSITE itself using the mechanisms enabled for this purpose and in any case the greatest diligence and care will be given to this type of data. The same will happen in the case of sensitive personal data, considering for these those who due to improper use may give rise to discrimination or their disclosure entails a risk to the owner.


At all times we will ensure that the personal data contained in the databases or files that are used where appropriate are relevant, correct and updated for the purposes for which they were collected.


The processing of personal data will be limited to compliance with the purposes set forth in the Privacy Notice which will be available at the following email address:




The WEBSITE may include hyperlinks or links that allow access to websites of third parties other than THE HOLDER. The owners of these websites will have their own privacy and data protection policies, so THE HOLDER assumes no responsibility for the data provided by the USER through any website other than https: // xquendahotel.com


THE OWNER reserves the right to modify his Privacy Policy, according to his needs or derived from some change in the legislation. The access or use of the WEBSITE after these changes, will imply the acceptance of these changes.


On the other hand, access to the WEBSITE may involve the use of cookies, which are small amounts of information that are stored in the browser used by the USER. Cookies facilitate navigation, make it more friendly and do not damage the navigation device for it, they can collect information to enter the WEBSITE, store the preferences of the USER, as well as the interaction that this has with the WEBSITE, such as : the date and time at which the WEBSITE is accessed, the time that has been used, the sites visited before and after it, the number of pages visited, the IP address from which the user accesses and the frequency of visits, among others.


This type of information will be used to improve the WEBSITE, detect errors and possible needs that the USER may have, the above in order to offer the USERS services and content of better quality. In any case, the information collected will be anonymous and individual users will not be identified.


In the event that the USER does not want this type of information to be collected, he must undo, reject, restrict and / or eliminate the use of cookies in his internet browser. The procedures for performing these actions may differ from one browser to another; consequently, it is suggested to review the instructions provided by the browser developer. In the event that you reject the use of cookies (totally or partially), the USER may continue to use the WEBSITE, although some functions may be uninhabited.


It is possible that in the future these policies regarding cookies change or are updated, so it is advisable to review the updates made to these TERMS AND CONDITIONS, in order to be adequately informed about how and for what we use the cookies that are generated when entering or making use of the WEBSITE.




The WEBSITE may contain links, content, services or functions of other internet sites belonging and / or managed by third parties such as images, videos, comments and search engines, among others.


The use of these links, contents, services or functions is intended to improve the USER's experience when making use of the WEBSITE, without considering a suggestion, recommendation or invitation to make use of external sites. THE HOLDER will in no case review or control the content of the external sites, in the same way, it does not own the products, services, contents and any other material existing in the aforementioned linked sites; Therefore, the availability, accuracy, veracity, validity or legality of external sites that can be accessed through the WEBSITE will not be guaranteed. Likewise, the OWNER assumes no responsibility for the damages that may be caused by the access or use of the contents, products or services available on the websites not managed by THE OWNER that can be accessed through the WEBSITE.




THE HOLDER in itself or as an assignee is the owner of all the intellectual and industrial property rights of the WEBSITE, understanding this as the source code that makes its operation possible as well as images, audio or video files, logos, brands, combinations of colors, structures, designs and other elements that distinguish it. They will, therefore, be protected by Mexican legislation on intellectual and industrial property, as well as by applicable international treaties. Therefore, the reproduction, distribution or dissemination of the contents of the WEBSITE for commercial purposes on any medium and by any means without the authorization of THE HOLDER is expressly prohibited.


The USER undertakes to respect the intellectual and industrial property rights of the HOLDER. However, in addition to being able to view the elements of the WEBSITE, you can print, copy or store them, provided it is exclusively for strictly personal use.


On the other hand, the USER will refrain from deleting, altering or manipulating any element, file or content of the WEBSITE and for no reason will perform acts tending to violate the security, files or databases that are protected either through restricted access through a username and password or because you do not have the permissions to view, edit or manipulate them.


In the event that the USER or any third party considers that any of the contents of the WEBSITE supposes a violation of the rights of protection of the industrial or intellectual property, they must immediately communicate them to THE OWNER through the contact data available in the own WEBSITE and / or via email: xquendahotel@gmail.com




Quinta CARACOL SA de CV reserves the right to file civil or criminal actions it deems necessary for the improper use of the WEBSITE, its contents, products or services, or for breach of these TERMS AND CONDITIONS.


The relationship between the USER and THE TITUAL will be governed by the legislation in force in Mexico, specifically in the state of Oaxaca. Should any dispute arise regarding the interpretation and / or application of these TERMS AND CONDITIONS, the parties will submit to the ordinary jurisdiction of the courts that correspond according to law in the state to which reference is made.



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